Comments on: Sole F63 Treadmill Review

By: Roger B.

Roger B. — Tue, 01 Feb 2011 00:55:38 +0000

Sole is truly a great company. I went through the ringer with another company before buying from Sole and my experience was such a pleasure that I had to mention it. Great company, great people, great product!!

By: admin

admin — Thu, 27 Jan 2011 07:43:31 +0000

@Jeniffer – thank you for sharing your experience. We’re glad you like it.

By: Jennifer Gillette

Jennifer Gillette — Thu, 27 Jan 2011 00:05:10 +0000

We’ve had our Sole F63 (2011 model) for three months now and with four users in our home it has performed beautifully. We’re on a budget and $1,000 was a lot for us to spend. We did a ton of research and tried many different brands and the Sole units really stood out. After talking to few friends who have Sole treadmills and reading the reviews (Best Buy with Consumer reports in 2010) we made our purchase. We couldn’t be happier, having a treadmill in the home is soooo nice and Sole is the way to go.

By: Unhappy

Unhappy — Fri, 09 Jan 2009 03:12:55 +0000

My new F63′s belt started to separate at 2 weeks, with 75 miles and 15 hours on the meter. I had to call Sole not once but twice only to discover that their local warranty tech no longer worked with them. After a third and demanding call they shipped a replacement belt and contracted another tech to come and replace it. The only problem is the new belt is not the same as the original with the engineered, designed, safety “stripe” or words Sole down each side. If you’re not an avid treadmill user you may not understand that it’s there for a reason; to help you with a quick glimpse over an extended use period or high rate of speed where your feet are relative to the moving belt and the remaining stationary deck. I find this change unbelievable and inexcusable for a $1000 piece of exercise equipment. Sole Fitness could offer no acceptable resolution and since my 30 days for return have past I’m stuck with machine that is substandard to design. And don’t forget that all the time you think you’re dealing with Sole for warranty you’ve actually been redirected to their contracted warranty service company
Did I mention that the machine also started to make a horrendous noise when lowered to the ground? And there’s all sorts of noises from the plastics and drive area when moving at over 6MPH?